Cancellation Policy

Last updated: Nov 2025

1. Order Cancellation Window

• You may request cancellation of your order within 24 hours of placing the order, as long as the order has not yet been shipped.

2. How to Request Cancellation

• To cancel, email us at zaras.yasar@gmail.com with your order ID and a request to cancel.
• If the order hasn’t been shipped, we’ll cancel it and issue a full refund to the original payment method.

3. When Cancellation Is Not Possible

• Once the order has been shipped, cancellation is no longer possible.
• If you receive the item and want to return or exchange, please refer to our Return/Exchange Policy.

4. Refund Processing

• For prepaid orders: Upon successful cancellation, full refund will be processed.
• For orders placed via COD or other payment methods — any charges paid will be handled per our refund terms.

5. Important Notes

• Please send cancellation requests as soon as possible to avoid shipping.
• We reserve the right to reject cancellation requests if the order is already in transit or dispatched.
• Cancellation does not apply to custom-made / tailor-stitched outfits once stitching has begun (if you offer such services).